F5 APM, SRX and DTLS NAT Timeout
I have been having issues using the F5 APM client behind a Juniper SRX-110 using hide NAT. I believe I’ve tracked it down to the default timeout settings used for UDP services. Here’s what I did to resolve it.
Constant Connection Timeouts
The laptop client was behind the SRX-110, using hide NAT. The initial client connection would work, and things would look good for a while. The the client would stop receiving packets. Traffic graphs would show a little bit of outbound traffic, and nothing inbound. Eventually, the client might decide it needed to reconnect. But usually, it would sit there for a few minutes doing nothing. Then I would force a disconnect, which would take a while, and then reconnect. Exceedingly frustrating.
Connecting the client to a different network – e.g. using a phone hotspot – worked fine. No dropouts. Using a wired connection behind the SRX had the same issue. So clearly the problem was related to the SRX.
TLS & DTLS
I dug into the traffic flows to better understand what was going on. This SSL VPN solution makes an initial TLS connection using TCP 443. It then switches over to DTLS using UDP 4433 for ongoing encrypted Continue reading
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