Google tests business Hangouts in search results
Using Hangouts, Google is testing a search feature that enables users to conduct live chats with businesses directly from their search results. Google confirmed to Computerworld that it is running a test on the technology, but declined to offer any specific details about the size of the test or which businesses are participating. Matt Gibstein seems to be the first one who spotted the test, tweeting, "Super interesting: @Google search now offering the ability to chat with local businesses (a la @Path Talk)." The feature has a live chat, or Hangout, feature pop up in the search results if a business has someone available to communicate with the user. The Hangout can be launched on a desktop system or mobile device.To read this article in full or to leave a comment, please click here
