I don't believe this is well known: Cisco IOS has Role Based Access Control (RBAC) which can be used to create and assign different levels of privileged access to the device. Without RBAC there are two access levels in IOS: a read-only mode with limited access to commands and no ability to modify the running config (also called privilege level 1) and enable mode with full administrative access. There is no middle ground; it's all or nothing. RBAC allows creation of access levels somewhere between nothing and everything. A common use case is creating a role for the first line NOC analyst which might allow them to view the running config, configure interfaces, and configure named access-lists.
Customers who pay for WiFi expect it to work. Marriott wanted to make that guarantee. But wireless spectrum is shared, uncontrolled, unregulated and unpredictable. You can't give a viable guarantee. Then you add lawyers ......
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