Operations guide
One of the most common requests we, as consultants, get from our customers is for an operations guide as the final deliverable for any data center build out. There are a few goals for such a guide:
- Allow the customer to better transfer knowledge as their teams grow and change.
- Provide an “as built” guide that explains step-by-step how to deploy and manage the infrastructure.
- Tie together the operational workflow for all the new components that are leveraged in the modern open-networking paradigm.
Since Scott and I have been working on many operations guides, we thought it would be great to document our process so that customers can write their own operations guides.
The operations guide for web scale networking goes beyond just documenting configuration backups, user account access and change requests though. Web scale networking integrates proven software development processes and as such, the operations guide needs to account for these workflows.
As Built
The starting point of all operations guides is the initial build. Most of the cabling architecture, traffic flows and features, along with decision making and architectural choices, are captured within the High level Design and Low Level Design document. The operations guide on the other Continue reading
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