How Uber Charges You Money, But You Get No Ride
I spent part of last week in Seattle, a city known for its frequent rain. While caught in some weather with my lovely wife, we felt that grabbing an Uber was preferable to walking back to the parking garage. Being on the road, we weren’t prepared to handle a steady downpour.
I fired up the Uber app for the first time in a long time, as I’m not in need of Uber services very often. Hmm. Things had changed since the last time I hailed a ride. Some major GUI changes had happened, along with the app requesting an upfront commitment of a little cash before requesting a pickup. Um…okay. That’s new, but that makes sense. I suppose the cash commitment means that fewer people would cancel their ride after the driver accepts it, and that’s fair enough.
Here’s where it gets ugly, though. We’d hailed a ride during a rush hour in Seattle. There were a lot of cars on the streets. While it wasn’t gridlock, it was busy. An Uber driver accepted my request, and then a few moments later, I get a call. More or less, the driver said, “I’m not that close to you, and it’s Continue reading