NSX-Powered Credit Union Shifts Focus to Speed and Innovation
Personal banking sure isn’t what it used to be. Thankfully.
When is the last time you went to a bank? My trips are so infrequent that I actually enjoy the experience as a change of pace. That’s because normally, I get to transfer money or deposit a check not only online, but from my phone. And things in the banking sector aren’t slowing down, they’re speeding up, as new digital upstarts create competition and a pressure to innovate and make customers’ lives easier.
Still, not too long ago, the banking industry was still feeling the shockwaves of the financial crisis. Investments across the industry were tight, meaning more had to be done with less – a story many of us who have had roles in IT can relate to. So when Amy Hysell took on the role of CIO at the Arizona Federal Credit Union (AZFCU), she decided to take a fresh approach. To compete in this fast-moving industry, she stepped back and took a look at on how to enable speed and innovation, while keeping security as the top priority, and also without sacrificing cost efficiency.
Fast forward to today, and a peek at some of AZFCU’s services quickly Continue reading
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