Cisco, competitors infiltrate Avaya customer doubts
It is not surprising that Cisco, Mitel and others are targeting Avaya’s customers as the networking company goes through Chapter 11 bankruptcy but sometimes it is a bit startling in its boldness. For example, Cisco wrote: “Let’s not dance around it. Avaya’s recent announcements have put a lot of people into the decision process. Change and uncertainty usually do. So then, what to do next? I’m not bold enough to say, ‘Hey, come on over and write me a check right now.’ That’s not how this works. It’s not an overnight decision. You have to figure out who you trust with your unified communications and customer care solutions. And to get there means asking a lot of questions – and getting the answers you need.”To read this article in full or to leave a comment, please click here