IDG Contributor Network: Another 911 outage. Does any accountability exist?
AT&T Wireless customers who tried to reach 911 in the evening hours of Wednesday, March 8, were left stranded in more than a dozen major cities. Based on unconfirmed, but widespread reports, the problem may have affected callers nationwide, with AT&T only sending out tweets again and again, stating: [AT&T is aware] of issue affecting some calls to 911 for wireless customers. Working to resolve ASAP. We apologize to those affected. With no root cause offered, several public safety agencies and citizens were left confused on what to do. In what has become a natural reaction to any traumatic event, both the general public and several agencies took to Twitter, Facebook and other social media outlets on the web as the go-to place for help, as well as an outlet for frustration—with many announcing their intentions to switch carriers.To read this article in full or to leave a comment, please click here

In this interview, Gabriele Di Piazza, vice president of solutions, Telco NFV Group at VMware, shares his insights on the biggest trends that he saw at MWC 2017.