Five Lessons from Ten Years of IT Failures
IEEE Spectrum has a wonderful article series on Lessons From a Decade of IT Failures. It’s not your typical series in that there are very cool interactive graphs and charts based on data collected from past project failures. They are really fun to play with and I can only imagine how much work it took to put them together.
The overall takeaway of the series is:
Even given the limitations of the data, the lessons we draw from them indicate that IT project failures and operational issues are occurring more regularly and with bigger consequences. This isn’t surprising as IT in all its various forms now permeates every aspect of global society. It is easy to forget that Facebook launched in 2004, YouTube in 2005, Apple’s iPhone in 2007, or that there has been three new versions of Microsoft Windows released since 2005. IT systems are definitely getting more complex and larger (in terms of data captured, stored and manipulated), which means not only are they increasing difficult and costly to develop, but they’re also harder to maintain.
Here are the specific lessons: