Micromanaging networks considered harmful: on (k)nerd knobs

Nerd Knobs (or as we used to call them in TAC, knerd knobs) are the bane of the support engineer’s life. Well, that and crashes. And customer who call in with a decoded stack trace. Or don’t know where to put the floppy disc that came with the router into the router. But, anyway…
What is it with nerd knobs? Ivan has a great piece up this week on the topic. I think this is the closest he gets to what I think of as the real root cause for nerd knobs —
Greg has a response to Ivan up; again, I think he gets close to the problem with these thoughts —
A somewhat orthogonal article caught my eye, Continue reading




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