IDG Contributor Network: Orchestration means more than rapid provisioning of carrier services
Service orchestration is important, but there's a lot more to it than being able to allow customers to quickly self-provision connections and bandwidth. Orchestration should also mean being able to rapidly detect and resolve connection problems.I read a lot about service orchestration, and the top vendors and industry organizations that talk to me about it are manifold. There's the MetroEthernet Forum (MEF), with its Third Network, and Lifecycle Service Orchestration vision. There are companies like CENX, Cyan, and Tail-f (now part of Cisco). All too often, the messages are good, but repetitive: Customers are sick of waiting weeks or months for new connections. They want to be able to do their own moves, adds, and changes. They want to have MPLS service or Carrier Ethernet to have the agility of, say, the ubiquitous Internet.To read this article in full or to leave a comment, please click here