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Time-Based One-Time Passwords for Phone Support

As part of Cloudflare’s support offering, we provide phone support to Enterprise customers who are experiencing critical business issues.

For account security, specific account settings and sensitive details are not discussed via phone. From today, we are providing Enterprise customers with the ability to configure phone authentication to allow for greater support to be offered over the phone without need to perform validation through support tickets.

After providing your email address to a Cloudflare Support representative, you can now provide a token generated from the Cloudflare dashboard or via a 2FA app like Google Authenticator. So, a customer is able to prove over the phone that they are who they say they are.

Configuring Phone Authentication

If you are an existing Enterprise customer interested in phone support, please contact your Customer Success Manager for eligibility information and set-up. If you are interested in our Enterprise offering, please get in contact via our Enterprise plan page.

If you already have phone support eligibility, you can generate single-use tokens from the Cloudflare dashboard or configure an authenticator app to do the same remotely.

On the support page, you will see a card called “Emergency Phone Support Hotline – Authentication”. From here you Continue reading

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Video: Going Beneath the Cisco SD-WAN Surface

David Penaloza decided to demystify Cisco’s SD-WAN, provide real world experience beyond marketing hype, and clear confusing and foggy messages around what can or cannot be done with Cisco SD-WAN.

He started the first part of his Cisco SD-WAN Foundations and Design Aspects webinar with a quick look beneath the surface of shiny marketing and corporate slidess.

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Heavy Networking 512: Production Ready Automation With Cumulus Networks (Sponsored)

In today's Heavy Networking episode, we talk Production Ready Automation. That's a topic we've covered before on Packet Pushers, so what wondrous newness does sponsor Cumulus Networks bring to the table? The idea is a system that's ready for you to use. Why? Because a lot of folks are finding that rolling their own artisanal network automation takes considerable time both to create and maintain. Our guests are Pete Lumbis, Director of Technical Marketing and Rama Darbha, Director of Services at Cumulus Networks.

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Heavy Networking 512: Production Ready Automation With Cumulus Networks (Sponsored)

In today's Heavy Networking episode, we talk Production Ready Automation. That's a topic we've covered before on Packet Pushers, so what wondrous newness does sponsor Cumulus Networks bring to the table? The idea is a system that's ready for you to use. Why? Because a lot of folks are finding that rolling their own artisanal network automation takes considerable time both to create and maintain. Our guests are Pete Lumbis, Director of Technical Marketing and Rama Darbha, Director of Services at Cumulus Networks.

The post Heavy Networking 512: Production Ready Automation With Cumulus Networks (Sponsored) appeared first on Packet Pushers.

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How microsegmentation architectures differ

Despite a string of improvements over the past several years, enterprises can no longer rely on perimeter defenses alone to keep out network attackers. Microsegmentation directly addresses the challenge of unauthorized lateral movements by dividing IT environments into controllable compartments, enabling adopters to securely isolate workloads from each other while making network protection more granular. As cyber-attackers continue to try new ways to dodge security measures and roam across IT environments, microsegmentation is moving into the mainstream.To read this article in full, please click here

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Microsegmentation architecture choices and how they differ

Despite a string of improvements over the past several years, enterprises can no longer rely on perimeter defenses alone to keep out network attackers. Microsegmentation directly addresses the challenge of unauthorized lateral movements by dividing IT environments into controllable compartments, enabling adopters to securely isolate workloads from each other while making network protection more granular. As cyber-attackers continue to try new ways to dodge security measures and roam across IT environments, microsegmentation is moving into the mainstream.To read this article in full, please click here

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Daily Roundup: Google Slows Hiring Due to COVID-19

Google slowed hiring and data center spend due to COVID-19; GSMA marched on with MWC; and Storage...

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New Relic’s Ambitious Plan to Apply AI and ML to Incident Response

Application performance management company Michael Olson, director of product marketing at New Relic, said. “It’s very difficult to be able to quickly diagnose quickly detect, diagnose and ultimately Continue reading

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The Outlook For Infrastructure Is Cloudy – In A Good Way

If we are ever going to know what affect the coronavirus pandemic has had on the IT sector, we have to keep track of what was going on before the outbreak started to hit us hard in the first quarter of 2020. …

The Outlook For Infrastructure Is Cloudy – In A Good Way was written by Timothy Prickett Morgan at The Next Platform.

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Feds Downplay JEDI Ethics Violations

The DoD report found the decision to award Microsoft the $10B JEDI cloud contract was...

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AWS Boosts Snowball Edge Device Performance

Snowball Edge Storage devices now feature 40 virtual CPUs compared to 24 in the previous version...

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GSMA Sees ‘Strong Momentum’ for Future MWC Events

Barcelona will now host the event through 2024. The Catalonia region has reported nearly 7,100...

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Google Slows Hiring, Data Center Spend Due to COVID-19

“We are reevaluating the pace of our investment plans for the remainder of 2020,” Alphabet and...

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Coronavirus Stunts IoT Insurgence

The rapid reversal is significant because the convergence of 5G, networks especially suited for...

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Telefónica’s Security Biz Taps Google Cloud’s Chronicle

The deal comes as Google Cloud makes an all-out push to support mobile network operators.

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Vast Data Grows War Chest With $100M Funding Round, $1.2B Valuation

“Vast Data now has a $140 million war chest that we will spend like camels, not like unicorns,”...

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Cloudflare Workers Now Support COBOL

Recently, COBOL has been in the news as the State of New Jersey has asked for help with a COBOL-based system for unemployment claims. The system has come under heavy load because of the societal effects of the SARS-CoV-2 virus. This appears to have prompted IBM to offer free online COBOL training.

As old as COBOL is (60 years old this month), it is still heavily used in information management systems and pretty much anywhere there’s an IBM mainframe around. Three years ago Thomson Reuters reported that COBOL is used in 43% of banking systems, is behind 80% of in-person financial transactions and 95% of times an ATM card is used. They also reported 100s of billions of lines of running COBOL.

COBOL is often a source of amusement for programmers because it is seen as old, verbose, clunky, and difficult to maintain. And it’s often the case that people making the jokes have never actually written any COBOL. We plan to give them a chance: COBOL can now be used to write code for Cloudflare’s serverless platform Workers.

Here’s a simple “Hello, World!” program written in COBOL and accessible at https://hello-world.cobol.workers.dev/. It doesn’t do much--it Continue reading

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Cisco to Offer Online Testing

Other vendors such as Juniper and AWS have already started doing it, now it’s Cisco’s turn to offer online testing. This is especially welcome in Covid times where it’s difficult to go visit an on-premises Pearson/Vue test center. Starting April 15, Cisco will offer remote testing and this means you can take your test any time, any day, around the year. Almost all of the written tests will be offered, including the DevNet ones! The CCDE is one of the excluded tests.

What is required to take the test online? There are some prerequisites:

• Quiet, private location 
• Reliable device with a webcam 
• Strong Internet connection 
• OnVUE software 
• Government-issued identification

Your test will be proctored by an online proctor. Before the test starts, you will need to show your room, that there are no books or notes, that you are alone in the room and that you can close the room etc. As well that you are not wearing a watch or have access to a mobile phone. You will also need to provide a valid ID before starting the test. If you break any rules, you will of course not receive a passing score. You can find more information in Susie Wee’s Continue reading

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Growing Beyond Ansible host_vars and group_vars

One of the attendees of my Building Network Automation Solutions online course quickly realized a limitation of Ansible (by far the most popular network automation tool): it stores all the information in random text files. Here’s what he wrote:

I’ve been playing around with Ansible a lot, and I figure that keeping random YAML files lying around to store information about routers and switches is not very uh, scalable. What’s everyone’s favorite way to store all the things?

He’s definitely right (and we spent a whole session in the network automation course discussing that).

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IPv6 Buzz 049: IPv6 and Renumbering

In this week's episode Ed, Scott, and Tom discuss one of IT networking's biggest challenges, IP renumbering, and how IPv6 impacts (and is impacted by) it. Anyone who's ever had to do a significant IPv4 renumbering project knows just how labor intensive and painful this process can be. Will it be easier with IPv6? If so, how and why?