The Best Technologists First Try To Solve Their Own Problems
Every once in a while, I get questions from random internet folks who want me to do their homework for them. They want me to provide them with detailed technical information, solve their complex design problem, or curate content on a difficult topic so that they don’t have to do the sifting.
While I like to help folks out as much as anyone (and often do), I usually ignore these sorts of questions. Why? Partly, I don’t have enough time to fix the internet. Partly, I like to get paid for consulting. But more importantly, the best technologists first try to solve their own problems.
A Manager’s Perspective
When interviewing candidates for technical positions, one of my questions is, “If you run into a problem you’ve never faced before, how do you solve it?” There are two typical answers.
- “I’ll ask someone else for help. Probably you.”
- “I’ll search the internet, company wiki, and product documentation. I’ll set up a lab. If I’m still stuck, I’ll ask for help.”
I prefer to hire a person who first tries to figure things out. While I want neither a cowboy nor science experiments making their way into production, I Continue reading