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In IT operations, finding talent is difficult. For years, there has been a shortage of folks who are capable of maintaining complex infrastructure. To be sure, some of this is geographical. And certainly, the rate of technology change makes it difficult to find people with specific product skills. Hard to find a Kubernetes expert with ten years of experience. 
But I suspect there’s a couple of other things going on that, when combined, make the talent dearth even worse.
The Brutality Of Complexity
When I was studying for Novell Netware 3 (before directory services) certifications decades ago, there was a lot to know. Networking with IPX. Architecture of x86 servers. NLMs. Storage strategies. Mail systems. Whatever else was in those red books many of us had on our shelves.
Pre-AD Microsoft certifications were similarly challenging. Domain controllers. Backup domain controllers. File & print systems. User permissions and design strategies. The GINA. Networking with IP, IPX, and NetBEUI. Mail systems. IIS. So much more.
That was before the addition of directory services to Novell and Microsoft operating systems. Directory services changed the game for file, print, email, and more back in the day, and it put a major burden on IT Continue reading