5 steps to avoid burning out your on-call IT staff
Everyone is susceptible to burnout on the job, but if you're an on-call IT worker you are in a unique position. You can't just clock out at the end of the day. When you go home, you are required to be on alert for any emergency incidents, which can make it hard to truly unwind and relax after a long day."This affects work-life balance the most; 'always-on' readiness, not able to relax, an inability to have a downtime, a requirement to provide support during non-business hours and eating into one's private time -- added to the fact that calls can come at any time -- keeps one living on the edge," says Sharon Andrew, PhD, happiness evangelist at Happiest Minds Technologies, an Indian IT firm that focuses on mindfulness at work.To read this article in full or to leave a comment, please click here