New ways to troubleshoot Cloudflare Access ‘blocked’ messages


Cloudflare Access is the industry’s easiest Zero Trust access control solution to deploy and maintain. Users can connect via Access to reach the resources and applications that power your team, all while Cloudflare’s network enforces least privilege rules and accelerates their connectivity.
Enforcing least privilege rules can lead to accidental blocks for legitimate users. Over the past year, we have focused on adding tools to make it easier for security administrators to troubleshoot why legitimate users are denied access. These block reasons were initially limited to users denied access due to information about their identity (e.g. wrong identity provider group, email address not in the Access policy, etc.)
Zero Trust access control extends beyond identity and device. Cloudflare Access allows for rules that enforce how a user connects. These rules can include their location, IP address, the presence of our Secure Web Gateway and other controls.
Starting today, you can investigate those allow or block decisions based on how a connection was made with the same level of ease that you can troubleshoot user identity. We’re excited to help more teams make the migration to a Zero Trust model as easy as possible and ensure the ongoing maintenance Continue reading















