From Content Blocking to National Shutdowns: Understanding Internet Disruptions
In March 2019, in a move described in one news report as a “government-imposed Internet shutdown,” the president of Sri Lanka temporarily blocked Facebook, WhatsApp, Instagram, Viber, and other services. In this case, limited access to a class of applications was inaccurately painted as a full-scale Internet shutdown. Unfortunately, this isn’t unusual. Media coverage and general discussion of Internet disruptions often misclassify what happened. The confusion is likely unintentional. Many journalists, as well as the general public, are not well-versed in the various ways Internet access and access to content can be disrupted.
When people can’t get to their favorite social media site, chat app, or video platform, there can be many causes. Maybe there’s a local Internet outage, or access to these sites has been blocked because of a government decree, or a nationwide Internet shutdown has been ordered by the government. Internet disruptions can take several forms, but end users experience the same problem across all of them – an inability to use the Internet to communicate and access content.
If, in the end, the end user experience is the same, why is it important to delineate between the various types of Internet disruptions? Proper delineation can help Continue reading

